Here are some frequently asked questions about our services. If you have any other questions about our car detailing services or subscriptions, please contact us, we’d be delighted to hear from you!
As the name implies, the detailing is more in-depth cleaning. Car wash is more of a maintenance cleaning. If your car is very dirty or has not been cleaned in a while, we recommend starting with a detail.
No, both our car washes and detail services use water. We will need access to your garden hose or spigot to provide the services.
Waterless car wash/detailing work is based on spray-on wipe-off products. This service is not suitable for dirty cars.
All of our products are eco-friendly and water-based. They do not hurt the car’s paintjob – actually the opposite; the ingredients in our products protect the the paint making it last longer.
Yes, we will need access to a garden hose or water spigot.
If you simply do not have access to a water spigot, we can offer you a waterless wash service. Please note, this is not suitable for heavily soiled cars.
Scratches, lines and swirls are often caused by imperfections in the paint. Some of them can be buffed out. However, that is not a service we offer. Please take a picture of the blemish and send it to us using our contact us page, we’d be happy to take recommendations on the next steps.
We offer once-a-month and twice-a-month subscriptions. Some of our clients who drive a lot, drive on dirt roads, or carry people or stuff in their cars, often opt for the twice-a-month service.
Absolutely! The sooner dirt is washed off, the better off the paint is. The products we use do not hurt the paint job at all.
No. We try to be competitive in our pricing while giving the best service. We do not cut corners in our work or the products we use. Our overhead costs are low, and we are able to pass those savings onto our customers.
No. Tips are not mandatory, but always appreciated for a job well done.
Tips are always appreciated! Usually our clients tip us $20-$50 depending on the level of effort and size of the vehicle.
At this time, we’re not set up to do that.
We use 3D products that are safe. However, in Loudon County, we offer waterless washes to adhere to the local ordinances regarding water runoff.
We ask you to remove all valuables, empty the center console and glove box prior to the service. Don’t worry about removing the trash, we’ll take care of it.
Detailing takes anywhere from 2-3 hours. The regular car wash service takes anywhere from 30-60 minutes.
Unless it is a heavy downpour, we don’t reschedule service because of rain.